Effective Date: [02/08/2026]
Welcome to Collateral Management(“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.collatpro.com or use our loan assistance and collateral management services.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Residential Address
- Date of Birth
- PAN Card Details
- Aadhaar Number (where applicable and permitted by law)
- Employment Information
- Business Details
- Income Details
- Bank Information
- Property Details (for secured loans)
- Loan Requirements
Documents Submitted
You may voluntarily provide documents such as:
- Identity Proof
- Address Proof
- Income Proof
- Salary Slips
- Bank Statements
- GST Documents
- Income Tax Returns
- Property Documents
- Business Registration Documents
- Any other documents required by lenders
Technical Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on Website
- Cookies and Similar Technologies
2. How We Use Your Information
We use your information to:
- Process your loan inquiry.
- Evaluate your eligibility for loan products.
- Connect you with banks, NBFCs, or financial institutions.
- Verify your identity.
- Respond to your questions.
- Improve our website and customer experience.
- Prevent fraud and unauthorized activities.
- Comply with legal and regulatory obligations.
- Send updates regarding your application.
- Contact you regarding our services and offers (where permitted by law).
3. Information Sharing
We do not sell your personal information.
However, we may share your information with:
- Banks
- NBFCs
- Lending Partners
- Credit Assessment Agencies
- Verification Agencies
- Legal Authorities (when required by law)
- Technology Service Providers
- Customer Support Partners
Information is shared only for legitimate business purposes and loan processing.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against:
- Unauthorized access
- Data loss
- Misuse
- Alteration
- Disclosure
Although we strive to protect your data, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Cookies
Our website may use cookies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Third-Party Links
Our website may contain links to third-party websites, including banks, financial institutions, or service providers.
We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before sharing any personal information.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Process loan applications
- Fulfill legal obligations
- Resolve disputes
- Maintain business records
- Enforce agreements
When information is no longer required, it will be securely deleted or anonymized where appropriate.
8. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your data where legally permissible.
- Withdraw consent where processing is based on consent.
- Object to certain processing activities.
- Request information about how your data is used.
To exercise these rights, please contact us using the details provided below.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page along with the updated Effective Date. Continued use of our website after such updates constitutes acceptance of the revised Privacy Policy.
10. Children’s Privacy
Our services are intended for individuals who are at least 18 years of age.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.